Privacy Policy
Introduction
We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services related to indoor plants and mental wellness.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form (name, email address, message)
- Subscribe to our newsletter or updates
- Participate in surveys or feedback forms
- Make inquiries about our products or services
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To improve our website and services
- To send you updates, newsletters, or promotional materials (with your consent)
- To analyze website usage and trends
- To ensure website security and prevent fraud
- To comply with legal obligations
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your personal data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided in the Contact section below.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. For detailed information about our use of cookies, please see our Cookies Policy.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@thivxol.world
Address: 221B Baker Street, London NW1 6XE, United Kingdom
Phone: +44 20 7946 1452